Sena
I've got just the thing to help. I recommend the...
Moistura Balance
Built for Shopify
Conversations that convert
Turn customer questions into confident purchases, without growing your sales team.
sena
Hello! I'm Sena, your AI beauty specialist. If you have any inquiries about our products or skincare tips, I have a treasure trove of information at my fingertips and I'm here to help!
My skin is really dry, what product would you recommend for normal skin?
I've got just the thing to help you restore that much-needed hydration. I recommend...
What is Sena
Your 24/7 sales tool
Sena is an AI-powered sales app that sits on your product pages, understands your catalogue and helps shoppers buy with confidence.
Trained on your products, inventory and sales logic , Sena works to guide customers from the risk of abandoning cart to checkout.
Sena
Jane
Order delivered!
What Sena works
Always on. Always helpful. Always converting.
Sena lives on your site and engages shoppers at the exact moment they’re deciding whether to buy. It guides, persuades and converts by answering real customer questions in natural language — just like your best sales rep would.
Install Sena today
Smarter than a script
Trained on your full catalogue, inventory and tone of voice, Sena understands what you sell and how you sell it. It uses your product and sales data to give personalised, accurate answers that help your customers move forward instead of dropping off.
No scripts. No canned replies. Just smart, helpful chats that drive action.
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Query solved
Order confirmed
Features
Support that moves shoppers forward
Everything Sena does is designed to reduce hesitation and increase conversion.
Real time product answers
Customers can ask anything - from "Is this natural?" to "Does it come in a bigger size?" - and get instant, accurate responses.
Smart product recommendations
Sena suggests the right products via chat format, powered by your catalogue, variations and inventory.
Understands your store logic
Inventory levels, variants, shipping questions, sales rules. Sena uses them all to guide your customers to faster checkouts.
Works 24/7
Never misses a question, never creates a ticket backlog and never leaves a customer waiting.
Reduces support load, increases sales
Having a real time customer service expert means fewer sales tickets, more confident buyers and higher conversion rates.
Fast setup, easy configuration
Install quickly, train on your data and start converting conversations into revenue.
Pricing
From $39/month.
From $39/month.
14 Day free trial.
Grow
$39 / month
or $420/year and save 10%
- AI Sales Assistant (24/7 chat)
- Shopify-native product recommendations
- Up to 2,000 conversations/month
- Order tracking & status updates in chat
- Sync with store FAQs & policies
- Standard email support
Scale
$89 / month
or $960/year and save 10%
- Everything in Grow
- Unlimited conversations/month
- Priority support
FAQ
We’re here to help
What is Sena?
Sena is an AI-powered assistant for Shopify stores that helps customers discover products, get instant answers, and move confidently from browsing to checkout. It sits directly on your storefront and turns conversations into conversions.
How does Sena work?
Sena connects to your Shopify store and learns your products, collections, policies, and brand context. When a customer asks a question or describes what they’re looking for, Sena responds in real time with relevant product recommendations and helpful information.
It’s designed to feel natural, helpful, and aligned with your brand, not robotic or generic.
How long does it take to set up?
Most stores can install and launch Sena within minutes. After installation, Sena syncs your product catalogue and settings automatically.
You can customise the tone, prompts, and behaviour to match your brand before going live.
Does Sena work with my existing theme?
Yes. Sena is built to integrate smoothly with modern Shopify themes. It appears as a lightweight assistant on your storefront without disrupting your design or performance.
If you have a custom theme, support is available to ensure everything displays correctly.
What kind of questions can Sena answer?
Sena can handle:
• Product discovery and recommendations
• Ingredient or feature questions
• Sizing and compatibility queries
• Shipping and returns questions
• Collection browsing guidance
• General store FAQs
It’s designed to reduce repetitive support tickets while increasing purchase confidence.
• Product discovery and recommendations
• Ingredient or feature questions
• Sizing and compatibility queries
• Shipping and returns questions
• Collection browsing guidance
• General store FAQs
It’s designed to reduce repetitive support tickets while increasing purchase confidence.
Ready to supercharge your chats?
Start converting conversations from $39 per month. Talk to an AI specialist or download the app and see how Sena can drive faster checkouts.
Install Sena today
